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Read Our Terms Before You Start

These terms and conditions govern your account, your use of our lobby, and every transaction you make via DANA, OVO, GoPay, or QRIS on marvel365.

Berlaku untuk semua akun IndonesiaPembayaran: DANA, OVO, GoPay, QRISDiperbarui secara berkalaKontak dukungan 24/7Akses bergantung pada hukum setempat

Explore the Lobby Read FAQ

Explore What These Terms Actually Cover

marvel365 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our terms cover account registration, deposit and withdrawal conduct, session behaviour, and termination rights. When you fund your account using DANA, OVO, GoPay, or QRIS, the transaction is subject to these terms from the moment it is initiated. We may suspend or close any account found

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to be in breach of these rules, including duplicate registrations or fraudulent payment activity. Eligibility to use our services depends on local law; it is your responsibility to verify that participation is permitted where you reside in Indonesia. We update these terms when operational or regulatory
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requirements change, and we notify you by email or in-app message at least seven days before a material change takes effect. Continued use after the notice period means you accept the revised terms.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HUBUNGI KAMI

Reach Us About Any Term or Clause

If any part of these terms is unclear, our support team is available around the clock — including for players in Jakarta and Yogyakarta who need a local-language walkthrough of their account…

Live Chat Available 24 hours a day, 7 days a week inside your account dashboard. Use this for urgent terms queries — our agents respond within two minutes during peak hours.

Email Dukungan Send detailed questions about specific clauses or account decisions to our support address. We aim to respond within 12 hours on business days for all Indonesia-based account holders.

Pusat Bantuan Our help centre hosts the full current version of these terms, a clause-by-clause summary, and a change log showing every revision date — accessible from your account settings at any time.

KEAMANAN DAN KEPERCAYAAN

Switch on Account Security the Right Way

We handle your data and your account under a clear set of practices designed to keep your information protected and your rights intact.

Penyimpanan Data

We retain your account data for as long as your account is active plus a mandatory period required by applicable law. You may request a copy of your stored data by contacting support via live chat or email at any time.

Keamanan Akun

Two-factor authentication is available on all accounts and is strongly recommended. Enabling it via your account security settings prevents unauthorised logins even if your password is compromised.

Kebijakan Cookie

We use functional and analytics cookies to keep your session active and to measure lobby performance. You can manage cookie preferences in your browser settings; disabling functional cookies may affect account navigation.

Hak Akses Data

Under these terms, you have the right to request access to, correction of, or deletion of your personal data. Submit requests through the Help Centre form or directly to our support email; we process valid requests within 30 days.

Pembaruan Ketentuan

We notify all account holders by registered email and in-app banner at least seven days before any material change to these terms. The change log in the Help Centre records every version with its effective date.

Penutupan Akun

You may close your account at any time by contacting live chat support. Any verified pending withdrawal — whether via DANA, OVO, GoPay, or QRIS — is processed before the account is deactivated.

Browse Common Terms Questions

These are the questions our Indonesia account holders ask most often about these terms. If your question is not answered here, reach live chat support at any hour — our team has direct access to the current terms document and can quote the relevant clause to you in real time.

Yes. Every transaction initiated through DANA, OVO, GoPay, or QRIS is subject to these terms from the moment you confirm the payment. The terms govern dispute resolution, reversal eligibility, and any account action that follows the transaction.

We send a seven-day advance notice by email and in-app banner before any material change takes effect. If you continue using your account after the notice period ends, that counts as acceptance of the revised terms.

Yes. Submit a data access request through the Help Centre form or by emailing support directly. We process valid requests within 30 days and deliver your data in a readable format to your registered email address.

Contact live chat support at any time to initiate account closure. Any pending withdrawal that has passed verification — including those routed to DANA, OVO, GoPay, or QRIS — is completed before the account is fully deactivated.

Access depends on local law. It is your responsibility to confirm that using our platform is permitted in your location. We do not override local legal restrictions, and these terms cannot be interpreted as a guarantee of access from any specific region.

Grounds for suspension include duplicate registrations, payment fraud, providing false identity information during verification, or any conduct that breaches these terms. We notify you by email when a suspension action is taken, with a reference to the specific clause breached.

Yes. The same terms apply regardless of how you access your account — mobile browser, desktop, or any future app version. Device or interface differences do not create separate or different contractual obligations for either party.

Read Our Terms Before You Start

Reach Us About Any Term or Clause

Switch on Account Security the Right Way

Penyimpanan Data

Keamanan Akun

Kebijakan Cookie

Hak Akses Data

Pembaruan Ketentuan

Penutupan Akun

Browse Common Terms Questions

01 Do these terms apply to deposits made via DANA or OVO?

02 What happens if marvel365 updates the terms after I have registered?

03 Can I request a copy of the personal data marvel365 holds on my account?

04 How do I close my account and what happens to my pending withdrawals?

05 Does access to marvel365 services depend on where I live in Indonesia?

06 What grounds can marvel365 use to suspend or close my account?

07 Are the terms the same on mobile and desktop?

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